We’ll Buy Your Car Even If You Don’t Buy From Us. Learn More

Frequently Asked Questions | Jim Norton Toyota
Sales: 918.890.1216
Service: 918.317.7507
Parts: 918.215.3820
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Sales
Service

Frequently Asked Questions

Have a question about buying, financing or servicing your Toyota? Find answers to our most common questions below, or contact us and our team will be happy to help.

What are your hours?

Our sales, service, parts, collision and rental hours are listed on our Hours & Directions page.

Where are you located?

Our showroom and service center are at 9809 S Memorial Dr., Tulsa, OK 74133. Our Collision Center is at 8383 East 97th Street, Tulsa, OK 74133. Get directions.

How do I reach each department?

Sales: 918.890.1216
Service: 918.317.7507
Parts: 918.215.3820
Collision: 918.872.6700
Rental: 918.317.7357

Can I buy a vehicle online?

Yes. You can shop and start your purchase online through our new inventory, or reserve an incoming Toyota before it arrives.

Will you buy my car even if I don’t buy from you?

Yes. Get started with our Value Your Trade tool.

Can I apply for financing online?

Yes. You can complete our secure finance application, estimate payments with our payment calculator, or compare options on our Buy vs. Lease page.

Do you offer military or college graduate rebates?

Yes. See our Military Rebate and College Rebate pages for program details and eligibility.

What is ToyotaCare?

ToyotaCare is a no-cost maintenance plan included with eligible new Toyota vehicles. Learn more on our ToyotaCare page.

What is the Engines for Life program?

Engines for Life is Jim Norton Toyota’s lifetime limited engine warranty on eligible vehicles. Limitations and maintenance requirements apply. See our Engines for Life page for full details.

How do I schedule service?

You can schedule service online or call our service department at 918.317.7507. For quick oil changes and routine maintenance, ask about Toyota Express Maintenance.

Do you have a collision center?

Yes. Learn more about our Collision Center and our repair process.

Can I rent a Toyota?

Yes. We’re an authorized Toyota Rent a Car location. Visit our Rent a Car page or call 918.317.7357.

Can you help me find a specific vehicle?

Yes. Tell us what you’re looking for through our Vehicle Finder Service and our team will help you track it down.