Very helpful and patient. Will definitely be back when it’s time to trade

Very pleasant staff. Frank, Seth and Nick were wonderful to work with

We bought a Highlander from them several months ago. There was a slight mistake on the price, in my favor, and they honored it without hesitation even though I didn't even ask them to. Great customer service and great people. We tend to swap cars every year to year and half - hands down, one of the best experiences we've had.

Traded in my 2019 Camry for a 2024 Camry! It was the most pleasant experience! I worked with Cody Eby. They gave me the perfect value on my trade, and a perfect price on the new car! The whole process was super smooth, no last minute price changes or any complications. Everyone was so personable and kind. I definitely recommend Jim Norton Toyota to everyone, specifically Cody Eby for when you’re buying a new car! He’s the best!

I’m a very difficult customer and I know it! Being in sales myself, I tend to be a difficult customer to work with, and I was very pleased with how they worked with me. Would definitely buy another truck here too. Best deal I could find in the area.

Took my Tacoma in for service on a faulty fuel pump, dropped it off at 2pm and was ready to pick up before 5pm. I was expecting a day or two, very impressed with their customer service. Thanks Derek Pressler and the service team.

They go out of their way to help, they don't try to manipulate you into what you don't need, and they are honest about all they do! This is a dealership that is run right, and is an example of what we all wish we could always expect from car dealerships and service departments! At about 1yr my keyless fob gradually went bad on vacation and after it finally went bad I tried replacing the battery and 2x... it didn't work. I explained what happened and explained the whole story- that shouldn't happen in 1 year. The rep & service manager agreed. They made it right! I love Toyota - and this is a well run dealership-I trust them!

La atención fue excelente

I have not had a car buying purchase like this in many years. Frank is 100000% the best salesman I’ve ever worked with. Kind and genuine. Paid attention to details on cars that I’ve owned before to find my perfect fit. I can not thank him enough for outstanding customer service he provided. Loving my new Crown! Thanks for letting me love shopping for a new car again. Will be back in the far future and send many friends and family to Frank! Oh and thanks to the finance group as well they showed me the benefits of all add ons even though I don’t normally purchase them it was nice to have them break it down for me. I ended up purchasing Gap. They also fought to get me the lowest rate and even beat my banks rate they could do for me. Which knowing the current rates right now was great!

I drove from the Fort Smith, Arkansas, area to buy my Rav4 a little over a year ago. I drive to get my Rav4 serviced there , because of the Jim Norton lifetime warranty.

Excellent service from start to finish. Kelby Johnson went above and beyond to earn our business. I highly recommend him. We traveled a distance to purchase the vehicle and it was exactly as he had described it.

Jim Norton Toyota has been consistently transparent and skilled in their service department. We have purchased many autos there in the last 20 plus years and had them serviced there.

Good, straight forward buying process. Prices were within competition and sales team was great. Brandon Barlow did a great job.

I was not pressured. They explained everything to me. Answered all my questions. Everyone was helpful. My salesman Vinnie was so kind. I feel confident I made a great decision.

We’ve purchased all our cars from Jim Norton since we moved here in 2010. The sales, finance and service personnel, all have been very attentive and professional. Jim Norton Toyota is by far the best dealership we’ve ever visited. Our buying experience couldn't have been better, where Robert Blocker assisted us from the very beginning in making our selection and purchase of both a 2023 Toyota 4Runner LTD, and a 2023 Toyota Crown Platinum. Mike in Finance was very personable and with no pressure walked us through the choices and options available, in addition to providing us with a very reasonable loan. We closed feeling we had been very well served and most comfortable with the terms. Afterwards Robert carefully explained the vehicle's functionality where he even set up the Bluetooth for our cell phones. We highly recommend Jim Norton Toyota/Scion Dealership of Tulsa to anyone looking to find the perfect Toyota in a very pleasant no-pressure-at-all sales environment.

Good price Quick service Great attitude. Zoua Vann is the sales person to see. She works hard to get the options you want and need. See Zoua for fair and friendly deal.

I didn’t have an appointment but I was met at the door by Alva. She was extremely friendly and not pushy. She made my purchasing process smooth and trouble free. I would recommend Jim Norton Toyota to anyone who is looking to buy a Toyota.

Today we bought a used car here and had a fantastic experience. Kareem was our dealer and we enjoyed the whole experience that he gave us. He gave us space when we needed space he answered questions from answer questions, and it felt like a very honest transaction. We also had our child with us and it didn’t seem to love anyone that she was there. They made her a part of the experience. Knuckles all around. Thanks so much for a great car. Buying experience from a family who hates buying cars.

Kaden did an excellent job closing the deal and making sure everything we agreed upon was satisfied. I live in Missouri and have been dealing with Jim Norton for over 12 years. Great dealership.

This is my 2nd experience buying a car from here and I love the atmosphere! The salesmen are approachable and very knowledgeable. Excellent customer service and support! This is why I am here again! I love this place and I love Toyota!!