Jim Norton Toyota's Collision Center is the only Toyota certified collision center in the Tulsa, Broken Arrow, Bixby, Jenks, and Owasso areas. You can count on our team of certified repair professionals to use only genuine OEM parts as they return your vehicle to pre-accident condition. If you've had an accident and are looking for a body shop that you can trust and rely on, come to Jim Norton Collision Center for high quality service and proven expertise.
For reliable collision repair in Tulsa, OK, choose the expert team at Jim Norton Toyota. We communicate regularly with all insurance providers, including State Farm, Farmers, and Hanover. We maintain good relationships with local adjusters and will work to make sure your claim is processed correctly. Our team of certified repair professionals only uses genuine OEM parts specific to your vehicle. All mechanical work is performed on-site and, after our knowledgeable staff inspects your vehicle for safety, your car will receive a complimentary wash and vacuum. If you have been involved in a major or minor collision, bring your vehicle to Jim Norton Toyota. Our team is eager to return your Toyota to pre-accident condition.
We know that being involved in an accident is never easy, but getting your vehicle repaired can be. We make sure that our drivers in Tulsa, OK receive only the highest quality service and expertise possible at Jim Norton Toyota, so you will be back on the road quickly with your vehicle repaired to factory specifications. The choice is clear, we offer a refreshingly transparent process from beginning to end. With one convenient location in Tulsa, getting the quality repair your vehicle deserves has never been easier. We offer free estimates and are the ONLY Toyota Certified Collision Center in the Tulsa area - but it doesn't stop there, we work on all makes & all models!
We hope that you never need to use our it, but if you do, you'll be glad you have it. Print out our accident checklist & keep a copy in your glovebox.
Whether you need a vehicle while yours is being repaired or it's for business or pleasure, we offer only the latest and newest Toyota Models. The driver must present a valid driver's license, proof of full coverage insurance, and a major credit card, all in the their name. All drivers must be 21 years of age or older. We coordinate Toyota rentals on-site so you don't have to wait.
We have a rigorous and structured training schedule for all of our employees. All technicians must complete at least 40 hours of individual technical training a year, plus E-module learning and recertification. All techs are I-Car welding, and ASE certified. Our support staff also completes at least 40 hours of advanced training to better ensure the highest levels of professionalism in all business transactions.
We utilize only the highest quality equipment to ensure the highest quality repairs. From our Nova-Verta Paint Booths to our Chief and Caroliner Pulling & Measuring Equipment, you can rest assured your vehicle will be restored to factory specifications. We are so proud of our work, we offer a lifetime paint and body work guarantee.
We strive to provide a safe and environmentally responsible workplace. All employees are trained to understand and comply with all local environmental and safety requirements. All used and hazardous waste materials are disposed of properly with documentation. All employees receive yearly safety & environmental training through KPA.
We utilize a third party customer satisfaction monitoring and tracking system to ensure an unbiased customer experience rating. We track 100% of all customer repair orders which allows us to look at new ways of constantly improving the quality of our service and customer experience at Jim Norton Toyota's Certified Collision Center. To further enhance your experience, our technicians have over 200 years of combined experience.
JOHN M. - October 2019
In promotion and of advertising, a testimonial or show consists of a person's written or spoken statement extolling the virtue of a product.
The term "testimonial" most commonly applies to the sales-pitches attributed to ordinary citizens, whereas the word "endorsement" usually applies to pitches by celebrities.
Cindy Bellville
a day ago
Best car buying experience I have ever had!
Terre Walsh
a day ago
Super courteous n friendly! Used to get my service done at Norton all the time but changed cuz the "other" dealership was closer. I forgot how good y'all were ... I be back! 😃
Yuhua Li
3 hours ago
The service attitude is very good. Every time I go, they are very helpful to me. I don't speak English very well. They are very patient to help me. A trustworthy company.
Jasmine Maupin
6 hours ago
Came out of state to get a Toyota Camry and couldn’t have been more pleased with those who work at Jim Norton Toyota here in Tulsa. Mr. Brian Arneecher was an amazing Sales Consultant who wasn’t just trying to sell me a bunch of crap, but really wanted to get me what I wanted and not rip me off. He went above and beyond dealing with me on FaceTime until I was able to get to Oklahoma. I couldn’t be more thankful. My finance guy Mr. Kade was awesome as well and made sure to work his magic. All in all this was a great experience and I would highly recommend this dealership to ANYONE. THANK YOU AGAIN BRIAN AND TOYOTA!!
JUSTIN MULLENAX
10 hours ago
Quick diagnosis and repair!
Kevin Haines
2 days ago
As always a great experience!!
Joseph Krautheim
2 days ago
Great fast and precise service. I have bought three vehicles here over the years and I like the service department quite a bit. Joey is a wealth of knowledge as a service writer. A well run professional organization.
Jose Herrera
2 days ago
The service was great
J Lewis
2 days ago
Great service from intake, check-in and check out. Love the complimentary car wash.
Shelley Chandler
2 days ago
Very happy with sales and service here! Every single service agent is great. They are all super helpful and friendly. I've been coming here since 2017. I really appreciate the upfront pricing on services and the updates they give you throughout the time your vehicle is in the shop.
Ivanna Doakes
2 days ago
Quick and friendly service
Bernadette Hakes
2 days ago
Thanks to Bill Baker !!
Kristopher Green
2 days ago
Always great service however the building is a little confusing whenever checking into service it helps that they work with you and guide you through to your service advisor. Highly recommend them for your next vehicle needs.
Don Amon
2 days ago
Service department always does a great job taking care of my automotive needs
Lisa Ramsey
3 days ago
The staff was friendly, and they got my car service quickly
Michael Weaver
3 days ago
We got a very fair deal.
Jennifer Queen
3 days ago
The entire staff is always knowledgeable, always professional and always goes above and beyond making sure you have a great experience and a safe car.
DeLyn McBride
3 days ago
The service advisor was very knowledgeable about my truck and required maintenance. He was helpful by making sure that I received the service special price for oil and tire rotation. This ended up saving me money.
Mark Danley
3 days ago
They did an amazing job! Great friendly service.
keith garoutte
an hour ago
Very professional and great and speedy service.