Reasonably fast service. Cafe with free cookies, coffee, water while you wait. Other foods, sandwiches available. Staff friendly. Comfortable plush leather chairs, with free newspapers while you wait. Indoor kids play area. Birthday parties once a month for customers and employees (call for dates). Monthly specials. UPDATE: Above was preCovid and inflation. Staff still friendly, but fewer employees. Everything else is GONE (except free water & coffee. Vending. One newspaper only for everyone)
Great service! Didn’t make me spend unnecessary amount of money. Told the three individuals working my appointment what was going on, and they said it was a minor fix. Instead of spending $700 for a whole new part and labor, I spent $60 on a oil change. Never going back to the previous place. Will always stick to Jim Norton Toyota now. Thanks Mike!