CUSTOMER REVIEWS & TESTIMONIALS


Jim Norton Toyota

4.4
1000 reviews
5
770
4
62
3
32
2
25
1
111
Harper N. Avatar
Harper N.
8/03/2022 - Google

Great place to buy a truck. and the service dept. is always friendly and helpful

Rolnar B. Avatar
Rolnar B.
7/30/2022 - Google

Shawn is a great worker. I had an excellent experience with him. I recommend it.

Shelley C. Avatar
Shelley C.
7/30/2022 - Google

Very happy with sales and service here so far!! David Holmes is a fantastic service agent. He's super helpful and friendly.

Michael B. Avatar
Michael B.
7/30/2022 - Google

Reasonably fast service. Cafe with free cookies, coffee, water while you wait. Other foods, sandwiches available. Staff friendly. Comfortable plush leather chairs, with free newspapers while you wait. Indoor kids play area. Birthday parties once a month for customers and employees (call for dates). Monthly specials. UPDATE: Above was preCovid and inflation. Staff still friendly, but fewer employees. Everything else is GONE (except free water & coffee. Vending. One newspaper only for everyone)

Hoa M. Avatar
Hoa M.
7/29/2022 - Google

Very good service!!!Thanks

SANAKHANG H. Avatar
SANAKHANG H.
7/29/2022 - Google

For Oil Change I have to wait for 3 hours. I was not asked for tire fixing which is something they should consult me before they change or fix.

Judy S. Avatar
Judy S.
7/28/2022 - Google

As usual very courteous and professional..They checked on me ,even with a phone call to let me know when car would be ready!!Offered a free car wash and boy did I need that!! Thanks for everything!!

Bri S. Avatar
Bri S.
7/28/2022 - Google

The service was quick and efficient.

KHOSIAB C. Avatar
KHOSIAB C.
7/28/2022 - Google

Great customer service

Mihretu A. Avatar
Mihretu A.
7/28/2022 - Google

They was gave me wrong information about my car and I was confused for a few minutes, lastly the information was someone's car. They said sorry for the the mistake and I accepted. The service was satisfied. Thanks.

Jerrold D. Avatar
Jerrold D.
7/27/2022 - Google

Great service! Didn’t make me spend unnecessary amount of money. Told the three individuals working my appointment what was going on, and they said it was a minor fix. Instead of spending $700 for a whole new part and labor, I spent $60 on a oil change. Never going back to the previous place. Will always stick to Jim Norton Toyota now. Thanks Mike!

David M. Avatar
David M.
7/27/2022 - Google

Jim Norton Toyota did a great job balancing the tires for my car! Friendly service! The lobby was a cool, restful place out of the heat!

Alicia B. Avatar
Alicia B.
7/27/2022 - Google

Excellent customer service. Was notified when my vehicle was ready also the representative offered a car wash before returning it to me.

Yung L. Avatar
Yung L.
7/27/2022 - Google

I took my car in for maintenance and David take care the car like his own.

Veronica Z. Avatar
Veronica Z.
7/27/2022 - Google

the best Dealer to buy a car, I highly recommend it, and ask for Alva is an excellent person and seller who will help you get your dream car.

Jeana F. Avatar
Jeana F.
7/27/2022 - Google

They do what they say they are going to do with your car!!! I'm very impressed thank you. I highly recommend you buy a vehicle from Jim Norton Toyota.

Bonnie W. Avatar
Bonnie W.
7/27/2022 - Google

Friendly and helpful service. I was given a choice of services that would be easier for me to manage financially. They did they job in the time they said. And the best car wash in Tulsa.

san Avatar
san
7/27/2022 - Google

My appointment was handled very quickly and appropriately well. Kayla, one of the advisors, informed me of what service needs to be done thoroughly. It was indeed a pleasant experience.

Karen G. Avatar
Karen G.
7/27/2022 - Google

*Always* excellent and friendly service with Mike Bowers at Jim Norton Toyota in Tulsa.

Jennifer C. Avatar
Jennifer C.
7/27/2022 - Google

Great service!

  • 1
  • 2
  • 23
  • >