Customer Testimonials

Jim Norton Toyota has been an A+ Better Business Bureau Member since 1970, come see why for yourself!

No Time To Come In For Service? Check Out Our Service Concierge!

When you purchase a vehicle from Jim Norton Toyota you can receive a free rental vehicle for any extended service visit for as long as you own the vehicle. We have them right on site so that you do not have to arrange transportation while leaving your vehicle for service for extended periods. Please let us know in advance, so we can ensure availability of your complimentary rental so that we can make sure to have one ready and waiting for your visit.

Get pre-approved for your next auto rental when you buy from our car dealership near Tulsa, Broken Arrow, Bixby And Owasso, OK. Discover your car rental options in Tulsa, OK.

Jim Norton Toyota's Lifetime Engine Warranty* is designed to provide added value and an unsurpassed long-term benefit to our customers, assuring you the best ownership experience possible. Since Jim Norton Toyota is assuming the risk associated with a LIFETIME limited warranty, several limitations, restrictions, and maintenance requirements must apply to keep the warranty valid for as long as you own the vehicle. This lifetime warranty represents an exceptional, no-cost value to our customer however it is limited to the engine and its internal parts only. It is highly recommended that customers take advantage of one of our extended warranty programs. These extended warranty programs provide a very comprehensive coverage to the vehicle. *This does not replace your factory warranty, and is provided by Jim Norton Toyota. Please see dealer for compete terms and locations for service.

They say a picture is worth a thousand words. Well one visit to Jim Norton Toyota and you'll see the difference between having 700 total vehicles in stock every day vs. 'the other guys'.We always take the time to explain the choices and options available to our customers, offering full transparency so our customers can make the decision that is right for them.

Need to get back to work or perhaps a trip to the mall while your vehicle is in our Service dept? No problem, our friendly shuttle drivers are more than happy to drop you off wherever you need to go …. and pick you back up!

Each year Toyota Motor Sales recognizes its finest dealerships with the prestigious President's Award. The President's Award honors Toyota dealers that excel in all facets of their operations. It is recognition for dealerships that continue to go above and beyond at each customer touch point and represent the best of the best. It is the highest honor that can be achieved by a Toyota dealership. To qualify as a President’s Award winner, there are a handful of areas Toyota dealerships must excel in. The different categories include, Sales Satisfaction, Service Satisfaction, Market Share Attainment, Vehicle Delivery Excellence and Employee Training & Certification. Dealerships must meet or exceed the standard qualifications in all areas of dealership performance in order to qualify for this award. Qualifying for this prestigious award means Toyota dealers receive name badge recognition at all dealer events, national recognition, and more. Jim Norton Toyota has achieved this feat 18 years running and continues to provide the best the auto industry has to offer!

We know that being involved in an accident is never easy on the customer, but getting your vehicle repaired can be. We make sure that you receive only the highest quality service and expertise possible, so you will be back on the road quickly with your vehicle repaired to factory specifications. With one convenient location, getting the quality repair your vehicle deserves has never been easier.

Toyota Used Car Certification

THE BEST NEW CARS MAKE THE BEST USED CARS

It stands to reason that the better a product is made the longer it will last, which makes getting a high-quality, low mileage Toyota at a great price a very savvy move.

Toyota's timeless commitment to quality, innovation and durability is the foundation upon which the Toyota Certified Used Vehicles (TCUV) program launched in 1996. With each passing year the TCUV program has gained momentum – totaling over five million sales and counting.

Along with industry-leading heritage comes another advantage; an exceptional coverage policy. With a 12-month/12,000-mile Limited Comprehensive Warranty¹ a 7-year/100,000-mile Limited Powertrain Warranty² honored at more that 1,400 Toyota dealers in the U.S. and Canada, we've got you covered.

Certification Process

Our certification process keeps you in mind every step of the way. The TCUV standards apply from the time a Toyota dealer acquires the vehicle through to the final sale. Each candidate for certification can be a current model year vehicle, up to and including six year old models, with 85,000 miles or less on the odometer. Prior to the rigorous 160-point inspection every certified Toyota goes through, a CARFAX vehicle history report is reviewed to ensure that only the best of the best vehicles receive the Toyota Certified Seal of approval.

¹ The Limited Comprehensive Warranty expires at the earlier of 12 months from the date of Toyota Certified Used Vehicle purchase or when 12,000 miles have elapsed from the vehicle’s odometer on that same date of purchase. Covers any repair or replacement of components which fail under normal use due to defect in materials or workmanship. (Program available in the continental United States of America or Canada)

² Whichever comes first from original date of first use when sold as new. See your Toyota Certified Used Vehicles dealer for warranty details. Program not available in Hawaii. For AL, FL, GA, NC & SC, warranty coverage differs in the following ways: 7-year or 100,000-mile Toyota Certified Limited Powertrain Warranty coverage begins on January 1st of the vehicle's model year and zero (0) odometer miles and expires at the earlier of seven years or 100,000 odometer miles.

³ From date of Toyota Certified Used Vehicle purchase. Covers most services, including flat tires, lockout service, jump starts, fuel delivery up to 3 gallons, no more than 2 times per month. Services provided exclude any parts required. Coverage available in the continental United States of America or Canada. See Certified Warranty Supplement for warranty details.

⁴ Beginning December 1, 2005 CARFAX® Vehicle History Reports™ are a required part of every Toyota Certified Used Vehicle. See your local dealer for details.

⁵ Rates mentioned are for standard new car rates, and do not include new car specials or subvented rates. Not all buyers will qualify. Financing available through Toyota Financial Services for qualified buyers only.

Peace of mind everywhere you go.

Toyota is devoted to safety and dependability, and proper vehicle maintenance is important to both. That's why we include a no cost maintenance plan with the purchase or lease of every new Toyota for 2 years or 25,000 miles, whichever comes first. Welcome to the ToyotaCare advantage.

*ToyotaCare covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska.