Jim Norton Toyota Earns Esteemed 2016 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Jim Norton Toyota receives 2017 Edmunds Five-Star Dealer Award

When you purchase a vehicle from Jim Norton Toyota you can receive a free loaner vehicle for any extended service visit for as long as you own the vehicle. We have them right on site so that you do not have to arrange transportation while leaving your vehicle for service for extended periods. Please try to give as much notice as possible that you will need a vehicle so that we can make sure to have one ready and waiting for your visit.

We provide complimentary roadside assistance and towing through Storey Wreckers within 25 miles. On the inside door-jamb of each vehicle we deliver, you will find their number. They serve our customers free of charge seven days a week, twenty four hours a day.

Jim Norton Toyota's Lifetime Engine Warranty* is designed to provide added value and an unsurpassed long-term benefit to our customers, assuring you the best ownership experience possible. Since Jim Norton Toyota is assuming the risk associated with a LIFETIME limited warranty, several limitations, restrictions, and maintenance requirements must apply to keep the warranty valid for as long as you own the vehicle. This lifetime warranty represents an exceptional, no-cost value to our customer however it is limited to the engine and its internal parts only. It is highly recommended that customers take advantage of one of our extended warranty programs. These extended warranty programs provide a very comprehensive coverage to the vehicle. *This does not replace your factory warranty, and is provided by Jim Norton Toyota. Please see dealer for compete terms and locations for service.

They say a picture is worth a thousand words. Well one visit to Jim Norton Toyota and you'll see the difference between having 700 total vehicles in stock every day vs. 'the other guys'.

Need to get back to work or perhaps a trip to the mall while your vehicle is in our Service dept? No problem, our friendly shuttle drivers are more than happy to drop you off wherever you need to go …. and pick you back up!

Each year Toyota Motor Sales recognizes its finest dealerships with the prestigious President's Award. The President's Award honors Toyota dealers that excel in all facets of their operations. It is recognition for dealerships that continue to go above and beyond at each customer touch point and represent the best of the best. It is the highest honor that can be achieved by a Toyota dealership. To qualify as a President’s Award winner, there are a handful of areas Toyota dealerships must excel in. The different categories include, Sales Satisfaction, Service Satisfaction, Market Share Attainment, Vehicle Delivery Excellence and Employee Training & Certification. Dealerships must meet or exceed the standard qualifications in all areas of dealership performance in order to qualify for this award. Qualifying for this prestigious award means Toyota dealers receive name badge recognition at all dealer events, national recognition, and more. Jim Norton Toyota has achieved this feat 17 years running and continues to provide the best the auto industry has to offer!

We know that being involved in an accident is never easy on the customer, but getting your vehicle repaired can be. We make sure that you receive only the highest quality service and expertise possible, so you will be back on the road quickly with your vehicle repaired to factory specifications. With one convenient location, getting the quality repair your vehicle deserves has never been easier.

Peace of mind everywhere you go.

Toyota is devoted to safety and dependability, and proper vehicle maintenance is important to both. That's why we include a no cost maintenance plan with the purchase or lease of every new Toyota for 2 years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for 2 years and unlimited miles. Welcome to the ToyotaCare advantage.

*ToyotaCare covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for 2 years, regardless of mileage. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska.