Tulsa Oklahoma Toyota, Scion Dealer | Jim Norton Toyota Scion | New Toyota, Scion, Used Cars, Trucks, SUVs in OK

Jim Norton Testimonials

Our Google Reviews from our customers!

Raisa ‎ - Nov 23, 2011

Jim Norton won our relationship over from next door (Hyundai) by working with our needs, and competitive pricing and customer service. We were fully satisfied with the staff and look forward to using the extended warranty on our 2012 Corolla S in the next 5 years. My parents were able to buy their very first brand new car with an educational decision along with exceptional service along the way.

Response from the owner

This is so great to hear Raisa!! Thank you so much!! We always want to make sure our customers are able to make a relaxed and educated decision, and I'm so happy your parents were able to do that! We will see you soon in our service department when you bring in your Corolla!! Thank you for your business!

Tony ‎ - Nov 19, 2011

Recently purchased a 2011 4Runner SR5 at Jim Norton. Had a positive experience with the sale and would recommend they be considered if you are purchasing a new Toyota.

Liked: Service

Response from the owner

Thank you Tony! I'm so happy that you had a positive experience with us! Thanks for the recommendation! We look forward to seeing you again in the future!

Lindsay ‎ - Nov 13, 2011

I bought a brand new 2012 Toyota Yaris from Jim Norton Toyota. For the specific car I was looking for, prices between brands are very comparable, so service makes the difference. I am a new car buyer and had a lot of questions with my preferred method of gathering information being through email. My car buying timeline included a month of emails with questions about inventory, trims, colors, etc. Everyone was very helpful and to be honest the fact that I never once felt pressured from Jonathan Reimbold, who I highly recommend, helped me make my decision to look at the Yaris. The entire staff at Jim Norton Toyota was all very helpful and through the financing process my mother, who wanted to be on speaker phone from out of town, was welcomed and included. It was a great experience and very stress free for a new car buyer.

Liked: Service

Response from the owner

Lindsay- It is so great to hear that you were taken good care of. Johnathan does a great job! I will be sure to show him your review!! Thank you for taking the time to post it! I'm sure you will love your new Yaris! We all look forward to serving you again soon!

Very Satisfied ‎ - Nov 6, 2011

Yesterday I had the pleasure of leasing a new RAV4 from Jim Norton. Kevin Metzinger was a great help in finding what I wanted and he was backed up by such a great team. This is my second new vehicle from Jim Norton Toyota and each time it was a great experience and hassle free. If you need a new car just go there and ask for Kevin Metzinger.

Response from the owner

Thank you so much for your repeat business, and also for taking the time to write us a great review! It is great to hear that Kevin, as well as the other team members, were able to meet your needs. We look forward to seeing you again soon. Enjoy your new Rav4!!

John ‎ - Oct 19, 2011

No tow service providing and wrong diagnoistic two times.

Response from the owner

I am so sorry to hear that there were some issues with the service you received. Please contact Christie Pena as soon as you can so that we may resolve this for you. Christie is our customer relations manager and we absolutely want to make sure that we do everything we can to improve our service and make sure that you are a happy customer. Thank you for taking the time to let us know about your experience.

Jules ‎ - Sep 24, 2011

Yesterday, I leased a 2011 Toyota Corolla at Jim Norton Toyota in Tulsa and had a fantastic experience. The salesman was incredibly knowledgable and went out of his way to ensure I got the car I wanted at a monthly rate I could afford. I went to Jim Norton Toyota because our previous experience buying a used car was so positive. They understand the value of customer loyalty and their service is above and beyond. I can think of three examples where Robert went the extra mile to ensure I had a positive experience including helping me clean out my van! I would not hesitate to recommend JNT and their team. I love my new car! Julie

Liked: Service

Response from the owner

Thank you for your repeat business Julie! Great to hear Robert Blocker went out of his way to assist you. We look forward to extending the same great service for all of your future vehicle needs.

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Sergey ‎ - Sep 15, 2011

A week ago I bought a very good SUV in Jim Norton: Toyota Highlender Hybrid, 2009. And I would like to thank the great man Don Filipps who helped me a lot to find and buy what I want. Regardless that I don't speak English very well (I came from Russia to work in US few weeks ago), he was very extremely patient and courteous in explaining me characteristics of the car and details of the purchasing process. I am very impressed and will recomend my friends to go to Jim Norton and to look for Don in case they decide to buy a car! Thank you very much! Sergey

Response from the owner

Great to hear that Don took such good care of you! I just showed Don your review and he said thank you. I also appreciate you posting your photo; it's the first time we've had a customer do that on Google and we would love to see many more from our happy customers! Thank you for the business and enjoy your Hybrid Highlander!

Kim ‎ - Sep 3, 2011

I bought my new RAV4 at Jim Norton Toyota and was extremely impressed with the whole experience. Thomas Hector greeted me with a smile and treated me with genuine interest and an obvious desire to make my car buying experience as painless as possible. He listened to what I had to say and did everything possible to find what I wanted at a price I could afford. I greatly appreciated the respect and courtesy with which I was treated. This dealership goes above and beyond to make sure their customer service is second to none. Never at any time did I feel as though I was just a number on a tally board. The whole experience, from making sure I had a car to use until mine could be delivered, to a very thorough explanation of my financing options and what each choice would mean over the life of the car, was top notch. They even have a gift shop and a coffee shop! What's not to love?? If you're looking for a pleasant, low-stress car shopping experience, go see Thomas and the Toyota team! --Kim

Response from the owner

Thank you for the great review! It's nice to see Thomas Hector doing such a great job with his customers. I hope that the rest of our team will exceed your future expectations for sales and service. Don't forget to take advantage of the wonderful free cookies in the Jim Norton Coffee Shop. Thank you for your business!

Brady ‎ - Aug 26, 2011

Wilford Friday, Jr. is awesome. He sold me a used 1998 Toyota Tacoma in cherry condition with low miles at a great price. Wilford is the lowest stress salesman I have ever dealt with. His style is legit, and he's a true professional about meeting the customer on their terms. He is friendly while you're test driving and negotiating, and not in a way where you sense he is trying to put one over on you. He told me flat out what he could do and what he couldn't do the whole way through the buying process, and after I purchased my vehicle I could see that he was telling the truth. Jim Norton Toyota came away from the deal a winner by selling a car smoothly and profitably, and I came away a winner by taking home a vehicle I could brag about (both the truck and the price I ended up paying for it). The best part was that after the deal was all said and done, Wilford and I traded off jokes before and after he took me to the bank to withdraw my cashier's check. He's a cool guy, he's got a pretty killer sense of ...

Liked: Service

Response from the owner

It is always fun to watch Wilford with his customers. They always seem to be having a good time and he does get quite a few repeat and referral customers. I'm glad you had a great experience and a good time with Mr. Friday! Thank you for writing the review!

Sarah ‎ - Aug 25, 2011

I just purchased a new vehicle from Trent Ellick at Jim Norton Toyota. My experience was great and it is the third vehicle I have purchased from Jim Norton. The facility is great and all the employees are wonderful. I would highly recommend them and always recommend a Toyota as the vehicles are great.

Response from the owner

Trent is one of the newest additions to the Jim Norton Toyota Family. It's great to hear he is doing well and customers appreciate him even after such a short time with us. We hope to have him here for a long time! Thank you for taking the time to write the review!

Jacky ‎ - Aug 4, 2011

My first time buying from Jim Norton Toyota and the experience was great. Thomas Wood my salesman was very professional and prompt. Always addressing the things that I asked for and not just trying to sell me something off the lot. I felt very comfortable throughout the entire buying process. The Business Managers (multiple ones) are very friendly and easy to deal with. I will recommend this dealership and especially Tom to my family and friends if they are looking for new Toyota or used vehicle

Liked: Service

Response from the owner

Thom Wood is a pleasure to have at our dealership and it is always nice to hear how much his customers appreciate him. Thank you for taking the time to write the review and I hope this will be the first time of many to do business at Jim Norton Toyota.

Kathy ‎ - Aug 1, 2011

1st experience buying a Toyota, my salesman Ken Boykin was great, he was very patient, and knowledgeable with all my questions. I test drove 3 vehicles before we found the right fit, Ken is very professional and I never felt pressure to rush or buy before I was ready. Ken was able to put me in the vehicle that fit me the best. 7 months later after a wreck I was back with Ken looking for a different vehicle. Ken helped me determine the best fit once again and now I am happier with my new vehicle then the first one. I recommend Ken for anyone looking for help in finding the perfect vehicle for them. Ben and Chris in the finance office were also helpful and professional.

Liked: Service

Response from the owner

Repeat business is the cornerstone of our dealership. Thank you again for choosing Jim Norton Toyota and great to see you came back to Ken for a second purchase. I expect he will be here for many years to come for any future vehicles you need.

Heather ‎ - Jul 31, 2011

We did some initial research by internet and were contacted by internet salesman Will Franklin. He had a pleasant, straight-forward manner and the dealership had lots of vehicles to choose from. We visited in person, but are slow shoppers, so we returned for a second visit before purchasing a car. On our second visit, Will wasn't on the lot, but our second salesman, Kord, was also just great. The sales manager and business office folks were also kind, personable and knowledgeable. I rank buying a car right up there with having a tooth pulled, so it made a big difference to me that it didn't feel like a sleazy purchase. I would highly recommend Will, Kord, and Jim Norton Toyota to anyone interested in purchasing a new or used car.

Response from the owner

We have been trying to break the mold for years and are glad to hear your experience was a great one! Will and Kord were very happy to see the review and said thank you. We look forward to serving you for all of your vehicle needs.

Dana ‎ - Jun 21, 2011

Robert Atkins was Amazing!!!!. Robert was such a helpful salesman. We are expecting our first child in Aug. and we needed a vehicle to meet our needs with having a baby on the way. He listened to what wanted and understood exactly where we were coming from when looking for a new vehicle. We never once felt pressured into buying a vehicle. He was down to earth and made us feel as if we had know him for years. I would definitally recommend visiting Robert in the Toyota Used Car department. He was amazing and I feel like anyone whom he helps purchase a vehicle, will be greatly satisfied!

Liked: Service

Response from the owner

It's so nice to hear how great Robert did in assisting you with your purchase. Thank you for writing the review and congratulations on your first first child!

Steve ‎ - Jun 21, 2011

Everyone we dealt with at Jim Norton Toyota was amazing - from the moment we made contact with Rod in internet sales, to the salesman whom met us at the door and the business manager whom wrote our contract, it was perfect in every regard. We look forward to a long and rewarding relationship with this company Steve and Sandy

Response from the owner

Thank you for your business and taking the time to share your experience! I'm sure you will be just as pleased with the rest of our dealership and we look forward to assisting you with all of your vehicle needs. Rod said thank you too!

Mike ‎ - Jun 18, 2011

Working with Will Franklin was great. He was an excellent salesman. He found me what I was looking for and didn't try to sell me or show me anything other than what I had requested. He was also very thoughtful and respectful. I've dealt with other salespersons in the area and Will is at the top.

Response from the owner

It's always great to hear how our salespeople stand out from the crowd! Thank you for the business and for taking the time to post your review!

RichardS ‎ - Jun 14, 2011

Dusint Moseley did a great job of assisting my wife and I will selecting the right Toyota Camry for our family. We came by to look and talk several times and there was not any time where we felt stressed out by the experience. Our kids were able to run around and find things to do at the dealership. The dealership is nice inside and comfortable. We were able to complete the transaction with me not being physically present and Brian Smith was most helpful in that regard. This is my second purchase at JN Toyota

Liked: Service

Response from the owner

We would never make it without repeat customers like yourself. Thank you for making us your Toyota dealership!

clg ‎ - Jun 13, 2011

My husband and I recently purchased a Toyota Tacoma Truck at Jim Norton Toyota and were extremely pleased with the way we were treated. Purchasing a vehicle can be stressful, but the salseman that took care of us, Bill Martin, made it a pleasurable experience. He was very helpful without being pushy and we greatly appreciated his courtesy!

Liked: Service

Response from the owner

It sounds like Bill did a great job! Thank you for your business and the wonderful review!

obxluver ‎ - Jun 13, 2011

I just purchased a new 2011 Toyota Highlander at Jim Norton Toyota. Our sales person, Zack Pinney, was wonderful. By far the most pleasant car buying experience with him!!! He was very knowledgeable of the different makes and models. He was never over bearing yet very professional. He was even very helpful in helping me get a few lost items out of my trade-in a few days later. This was our second purchase at Jim Norton and I have nothing but good things to say!!!

Response from the owner

We are very fortunate to have a salesperson like Zack working for us and are always impressed by what his customers have to say. Thank you for taking the time to share your experience and thank you so much for the business!

Anna Banana ‎ - Jun 7, 2011

My husband and I were travelling this past week and the air conditioner went out in my 2010 Camry. Initially I went to a different Toyota dealer and they were backed up, didn't want to even look at the car. I had them call Jim Norton Toyota and they told me to come right over and see David Holmes in Service. David arranged for a rental car so we could still spend the day with the grandkids and he called later in the afternoon to tell me they needed to order an air conditioner amplifier from Houston and the car wouldn't be fixed for a couple more days. We were leaving for Oklahoma City the next day, but the car was ready as promised and all went without a hitch! Later I discovered that Zachary (the mechanic) had taken the AC amplifier from one of their rental cars and put it in my car just to be sure that ordering that part was all that was needed! The car had rolled over 10000 miles during our vacation so they also changed the oil, rotated the tires and washed the car for us! All the staff we encountered - David Holmes ...

Response from the owner

We always love to hear stories like this! Thank you so much for sharing. I hope and expect that we will treat all of our customers, whether they live next door or across the country, with just as much caring and respect every time.

Harold ‎ - Jun 6, 2011

My wife and I recently purchased a 2011 Camry . We entered Jim Norton Toyota a week ago with our Consumer Report in hand. We were immediately referred to Bill Martin, an ace mechanic, because it was obvious that we were interested in technical information. Bill handled our questions with great care, respect, and without pressure. We did not know for sure what we wanted initially. So we checked out the hybrids and gathered information. I was not convinced that the hybrids were worth the extra cost. Back home I ran some calculations using Consumers Reports' average mpg for the Camry and the hybrid Camry and 100000 miles driving distance. The results of these calculations is that gasoline would have to reach $6.00/gal to break even on the different cost of the Camry vs the Camry hybrid. Since there is a loss of trunk space in addition higher cost, we decided not to pursue a hybrid. Two days later we returned, looked at and drove an Avelon, and also a regular Camry after having driving the hybrid previously. Bill very patiently ...

Response from the owner

I showed Bill your review which he was very happy to see! Thank you for taking the time and rest assured that Bill Martin is one of those salespeople that will be here for you throughout the entire ownership process. We are blessed to have him as a salesperson here and thank you for reminding us of that with your wonderful review.

cutekids ‎ - Jun 1, 2011

I recently purchased a 2011 Prius, and had the best car buying experience ever. The salesman, Rod, was up front and honest without hassling or pressuring me. The business office experience with Calvin was just as stress free. I truly appreciated the attitude and professionalism of both gentlemen.

Response from the owner

Thank you for the review! Rod and Calvin were happy to hear that you took the time do this and give their thanks as well. Enjoy your 50 miles per gallon and we hope to see you back for your first service!

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Jesse ‎ - May 27, 2011

Very pleasant experience. Just purchased new 2011 Corolla for a lower price than I was able to find elsewhere. Looking forward to having service performed there in the future.

Response from the owner

I'm so happy we were able to earn your busines and thank you for taking the time to share your experience! Whenever you come in for service, make sure to check our website for any service specials and we also run some specials for our Cafe too that you can enjoy while you're waiting. Thanks again!

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AEnewman ‎ - May 26, 2011

Just bought a 2011 FJ, very pleasent experience.

Response from the owner

Thank you so much for taking the time to post this review! The FJ is one of my favorites and I'm sure you'll have lots of compliments on your new Toyota!

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Welcome to Jim Norton Toyota Scion!

Jim Norton Toyota where “Your Service is Our Pleasure” is the motto we live by each and every day. With many free benefits to our customers and a staff that is trained and expected to go above and beyond, we strive to exceed your expectations for what a dealership can be. Whether you need to purchase, finance, or service a New or Pre-Owned Toyota, you've come to the right place.

We have one of the largest selections of Toyotas in Oklahoma as well as a used department filled with over 350 vehicles including over 100 Toyota Certified Used Vehicles! If you are looking for a Camry, Corolla, Tundra or any of the other vehicles in the Toyota line-up, chances are we have one in stock that will meet your needs; if not we can get you a vehicle to match from our large dealer network so you can always be assured to get the vehicle you love!

We are proud to serve the Wagoner, Washington, Rogers, Okmulgee, Creek, Pawnee, Osage, Muskogee Counties as well as our neighbors as far away as Texas, Arkansas and beyond! We offer a free airport pick-up service for those flying in so do not hesitate to call if you see a vehicle you desire.

Why Jim Norton Toyota

Jim Norton Toyota Benefits Package
From Lifetime Warranties to Free Service Loaners, see why Jim Norton Toyota is where T-Town gets Toyota.
Presidents Award
We are a 10 year recipient of the Toyota Presidents Award.
Parts and Service Excellence Award
This award is presented to dealerships that have demonstrated a commitment to maintaining Toyota's highest standards for customer satisfaction.
eBusiness Elite Award
This award is only awarded to those dealerships that have demonstrated high standards for eBusiness tools, processes, and customer satisfaction.
Angie's List Service Award
"Only a fraction of the businesses rated on Angie's List can claim the sterling service record of being a Super Service Award winner because we set a high bar," said Angie's List Founder Angie Hicks.
BBB A+ Member
Jim Norton Toyota has been an A+ Better Business Bureau Member since 1970.

New

Toyota Yaris, Toyota Camry, Toyota Corolla, Toyota Matrix, Toyota Prius, Toyota Tundra, Toyota Tacoma, Toyota Highlander, Toyota RAV4

Pre-Owned

Toyota Yaris, Toyota Camry, Toyota Corolla, Toyota Matrix, Toyota Prius, Toyota Tundra, Toyota Tacoma, Toyota Highlander, Toyota RAV4

Call Today! 918-250-6888

9809 South Memorial Drive Tulsa, OK 74133

Welcome to Jim Norton Toyota Scion!

Why Jim Norton Toyota

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Call Today! 918-250-6888

Testimonials